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General questions about investment procedures and requirements
Response: 24h | Resolution: 5 days
Specific questions about processes and documentation
Response: 8h | Resolution: 3 days
Track the status of your submitted applications
Response: 4h | Resolution: 2 days
Report delays in license or permit processing
Response: 2h | Resolution: 5 days
Formal complaints about services or processes
Response: 2h | Resolution: 3 days
Priority support for high-value investment inquiries
Response: 1h | Resolution: Same day
